IDP Education Pty Ltd (IDP) offers institutions across all
education sectors three complementary service options. Institutions
may choose the most appropriate services to suit their individual
requirements and to position themselves to best advantage in an
increasingly competitive international environment.
Three different service options are available. Institutions that
register for the Core Service Option may also select from a range
of services in the Country Specific Option and/or Customised Option
to complement their own business and marketing strategies in
particular countries, regions or markets.
Core Service Option
The Core Service Option provides the opportunity for clients to
select services across 63 IDP offices in 35 countries. The Core
Service Option includes: services to clients and services to
students.
Services to Clients
IDP agrees to provide the following services in the offices
selected by clients under the Core Services option:
- Display of client materials in IDP Resources Centres
- General marketing and advertising advice and assistance
- Inclusion of institution and course information on the
Electronic Institution and Course Database and Australian Study
Opportunities
- A dedicated Account Manager for each sector based in
Canberra
- Information on IDP exhibitions and promotional events
Services to Students
IDP agrees to provide the following services to international
students and prospective international students as required:
- Impartial counselling to students and their parents
- Guidance on making applications for study at an Australian
institution
- Certification of qualifications and credentials
- On-going support to students and their parents after an
application for study has been submitted
- Creation of Electronic Confirmation of Enrolment on authority
of the institution
- Assistance with visa processing
- Pre-departure briefings
- Advice on accommodation in Australia
- Other ancillary services relevant to a student's
application
Country Specific Option
Country specific services are available through IDP office where
there is the demand and the capacity and resources to deliver such
services. These country specific services may be purchased by
clients to complement their promotion and marketing strategies.
Clients can access the following services on a fee-for-service
basis:
- Participation in exhibitions
- Representation at exhibitions
- Advertising placement and advice - outdoor, on-line and
print
- Newspaper clipping services
- School visitation programs
- Quarterly market updates
- Graduation management
- Alumni services
- Supervision of examinations
Customised Option
IDP provides an extensive range of high-end services related to
the development of marketing, positioning and branding strategies
to suit individual client needs, Services are costed on a
fee-for-service basis and negotiated between the client and
IDP.
Optional services include:
- Commissioned market research and analysis
- Strategic marketing plans and implementation
- Establishment and management of alumni chapters
- Offshore translation, printing, mailing and distribution of
materials and brochures
- Co-ordination of services for off-shore distance education
providers, including student services, distribution of materials,
assignment tracking and arrangements for tutorials and
examinations
- Organisation of promotional events in regional areas
- Promotion of scholarship opportunities
- Familiarisation visits to Australia for in-country providers,
education officials and media representatives
- Initiation of client linkages and on-going program
management
- Accompanied visitation programs
- Client Business Managers in IDP country offices to act as
liaison points for clients in monitoring student interest, market
intelligence and advising on potential opportunities
- Organisation of client pre-departure seminars
For more information contact the Client Services Unit .
