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IDP Client Services

IDP Education is a highly reputable and ethical company and a world leader in international student placement. We understand the different markets and cultures in over 30 countries where we have student placement offices.

At IDP we work in partnership with client institutions across all education sectors, from secondary schools to universities, to recruit international students who want to study in Australia, United States, United Kingdom, Canada and New Zealand. By understanding an individual client’s goals, we help to position them to their best advantage in an increasingly competitive international environment.

In addition to student placement, IDP provides the following services:

  • In-country school visitation programs
  • Opportunities to participate in IDP’s student exhibitions and promotional events
  • Display of client materials in IDP student placement offices
  • Inclusion of institution and course information on IDP’s comprehensive knowledge matching tool
  • Key Accounts Managers
  • Advertising placement and advice – outdoor, on-line and print
  • Updates via client newsletter
  • Operational updates

Download this fact sheet for more information on IDP's services.

OSCAR: knowledge management system

We support our network of 500+ trained student counsellors with OSCAR (Overseas Students Central Advice Resource), a powerful knowledge management system.

OSCAR supports all IDP student interactions, from event and lead management through to counselling and institution matching, to application and visa processing.

OSCAR includes a comprehensive knowledge base which acts as a repository for all client course and institution information.


Student exhibitions and seminars

IDP regularly holds exhibitions, seminars and interview programs throughout the network, where students have the opportunity to meet with institution representatives.
Students and their parents can spend time discussing entry requirements, course details, recognition of awards, career opportunities, institution facilities and related student support services.


Offshore support through our Global Network

We provide support and advisory services to our clients through our international network of over 80 student placement centres. These include:

  • 500 qualified counsellors who work individually with students to advise them on the right education choice to achieve their career goals
  • Client Relations Managers to act as liaison points for clients in monitoring student trends, market insight and advising on potential opportunities
  • Support for in-country visits, including promotions and administration
  • In-country events
  • Promotion of scholarship opportunities
  • Strategic marketing plans and implementation
  • Establishment and management of alumni chapters
  • Offshore translation, printing, mailing and distribution of materials and brochures
  • Coordination of services for offshore distance education providers, including student services, distribution of materials, assignment tracking and arrangements for tutorials and examinations
  • Organisation of promotional events in regional areas
  • Familiarisation visits for in-country providers, education officials and media representatives
  • Accompanied visitation programs
  • Organisation of pre-departure seminars.

You can visit our network websites to learn more about upcoming student events and campaigns.



For more information on IDP's client services please contact your nearest Client Relations Team.