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Contact us: 1800 664 700

Introducing IDP Virtual Counselling

IDP’s unique offering connecting you to our counsellors virtually

A new free service is now available, connecting students to our friendly and highly skilled counsellors. You can now stay safe at home and enjoy the full suite of student placement services and support.

If you have questions about how to navigate through all that's happening in Australia, course opportunities or visas, we are here for you.

We are committed to ensuring that you have access to the right information, support and care.

How does it work?

  • IDP Virtual Counselling is currently available in Adelaide, Brisbane, Melbourne, Perth and Sydney

10:00 am – 5:00 pm  (Monday to Friday)

After hours, visit our website to chat with our customer service agents 

5:00 pm – 8:00 pm AEST (Monday to Thursday); 5:00 pm – 6:00 pm AEST (Friday)

IDP Virtual Counselling Link: AdelaideConnect now

IDP Virtual Counselling Link: BrisbaneConnect now

IDP Virtual Counselling Link: MelbourneConnect now

IDP Virtual Counselling Link: PerthConnect now

IDP Virtual Counselling Link: SydneyConnect now

  • before joining the session on a computer, tablet or mobile device, you can download the Zoom app. Otherwise, you will be prompted to download and install Zoom when you click a join link 
  • basic requirements for your devices and browsers are available here
  • connect via the zoom link to register. Our friendly host will then lead you to a waiting room before you’re assigned to a counsellor
  • speak to your counsellor and get all your questions answered

Start your virtual counselling now – it’s free!

Important COVID-19 updates for IDP students
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