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Book appointment online or contact us: 1800 664 700 

IDP Melbourne

Office details and location

Add: 373 Lonsdale Street, Melbourne VIC 3000

Ph: 03 9606 1800

Email: info.melbourne@idp.com

We are here to help you

Although our office is temporarily closed, our team and counsellors are available through phone and digital channels. These are unprecedented times so we would like you to know that we are in this together and will stand by you in this difficult time.

Our full suite of student placement services and support is available to you - if you have questions about how to navigate through all that's happening in Australia, course opportunities or visas, speak to us.

Call, email or book a counselling appointment online. For your convenience, virtual appointments are also available via Zoom.


Our team of friendly, skilled education counsellors speak a range of languages. They will support you and your family from the moment you arrive, to the moment you achieve permanent residency, or your dream career. Check out their bios and get to know them better:

Candy Tran

Fluent in Vietnamese and English
Candy is originally from Vietnam and has been living in Australia since 2010. She completed a Bachelor of Business at Swinburne University and chose to become an education counsellor as she's passionate about helping students achieve success.  Candy has worked in the education industry for 7 years and has built a solid foundation of expertise in managing the issues, needs and difficulties in this specialised field.  When she isn’t working, Candy loves reading and travelling.

Vaishali Jain

Fluent in Hindi and English
Vaishali joins us from Swinburne University where she’s worked in both future students and at student HQ. She’s also worked with Study Group Melbourne and Griffith University as a Student Progress Advisor, managing the promotion of Canadian Universities in India. She studied commerce in Hyderabad, and Leadership & Management in London and is also a professional painter.

Preeti Vaswani

Fluent in Hindi, Punjabi, Sindhi and English
Preeti is an IDP alumni success story. Originally from New Delhi, she had 12 years of experience as an English teacher before moving to Australia in 2016 and enrolling in a Masters of Social Work at Federation University. As an international student herself, she understands well the anxiety and curiosity faced by newly arrived students and how the right kind of guidance and advice can lead to success. Her exposure to social work has also taught her to understand the practical and social learning needs of an individual that could help them to grow and succeed in life.

Summer Feng

Fluent in Cantonese, Mandarin and English
Summer is from China and has been living in Australia since 2013. She completed a Master of Teaching and successfully applied for a competitive scholarship during her time here. She worked with IDP China in 2011 and since moving to Melbourne, has been working at IDP Student Service Office and IELTS UKVI Marking Hub. Summer looks after students from Mainland China, Hong Kong, Macau and Taiwan. She is passionate about helping students achieve their educational goals and in her free time, she enjoys rock climbing, playing piano and photographing.

Ubonrat Chuensin

Fluent in Thai and English
Ubonrat is originally from Thailand and has been living in Australia since 2004. She has worked for IDP since 2002, originally starting at IDP Bangkok. She has a wealth of experience and knowledge assisting students enrol in the right institutions and courses. When she isn’t working, Ubonrat enjoys traveling and cooking. 

Makara Khiev

Fluent in Khmer and English
Rejoining IDP from Cambodia, Makara already has a wealth of experience with international students.  He’s recently finished a graduate diploma in Migration Law at VU and has previously studied Master of Education in Leadership and Managment at La Trobe. Makara is full of energy and ideas on how to capture, grow and assist these students.  In his free time, he loves to travel.

Jimmy Nguyen

Fluent in Vietnamese and English
Originally from Vietnam, Jimmy has called Australia home since 2011, and graduated with a Graduate Certificate in Management with the Australian Institute of Business in 2013. He has intensive experience working in customer service and administration assistant positions at Chisholm Institute, Swinburne University and recently at the University of Melbourne. He is a social media expert and has a wealth of experience in the higher education sector that will make him an asset to our team.

Tina Zhang (MARN 1803107)

Fluent in English and Mandarin
Tina is a registered migration agent with 5 years’ experience in the Australian migration industry. She holds a Bachelor of Journalism and Graduate Certificate in Australian Migration Law and Practice and had worked with one of the Australian migration skills assessment authorities previously. Dynamic and professional, Tina has successfully helped numerous international students achieve their dream to study, work and migrate to Australia. 

Book an appointment to speak to an IDP counsellor

Living In Melbourne - Visit IDP Melbourne Office Today!


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