IDP Canada Team

As the IELTS Operations Coordinator, Jimena manages the day-to-day functionality of the Toronto office.

Her responsibilities include office management, administration, logistics, bookkeeping, and supporting the Melbourne Finance teams with Canadian billing inquiries. She possesses strong attention to detail, she's a self-starter and a great team player. Jimena is effective at planning, organizing and managing priorities. 

Jimena joined IDP Canada team in August 2019. She is a highly motivated professional with over ten years of experience in logistics, customer service, administration and general accounting. She holds a bachelor’s degree in public accounting from Mexico City School of Business and Management, and a Post Grad in International trade commerce import-export from Montreal La Salle College. She speaks Spanish, English and French.

IDP Connect Team

Christine Wach - Director of Client Partnerships

Christine leads the IDP Connect Canada team, including strategic partnerships across digital recruitment and student placement. Christine joined IDP Connect with 15 years’ experience in post-secondary education including international recruitment, partnerships, IELTS testing, and tech-driven student support programs.

Luna Das Bangia - Client Director

Luna Das is an experienced leader in international education with 15+ years of experience and has held leadership roles in dynamic and diverse organizations such as – Canadian Education Center, Fulbright Commission- Education USA, Middlebury College and IDP Connect across various countries in South Asia and Southeast Asia. Currently, Luna works in Toronto as the Client Director for IDP Connect responsible for the delivery of student placement and digital marketing services to Canadian higher education institutions.

Premal Modha - Senior Client Manager

Born and raised in Winnipeg, MB, Prem is a Senior Client Manager, bringing more than a decade’s worth of international education experience including time as a Student Recruitment Officer for UWinnipeg and York University. An extensive traveller, Prem has developed an in-depth knowledge of student recruitment. He uses this knowledge to foster and maintain positive working relationships with client institutions.

Mishal Eshai - Client Engagement Manager – Canada

2021 marks 12 years for Mishal in the international education industry, 10 of which she is proud to have spent with IDP. Starting as an IDP student counsellor in Kuwait City, Mishal joined the Canada team in 2013. Over the years, she has had the opportunity to execute various roles to support the growth of IDP’s Canadian partner portfolio and regional IELTS presence and was recently an instrumental part of the marketing team that led the launch and growth of the IDP Canada Onshore Student Placement Office in 2019. In her current role as the Client Engagement Manager for Canada, Mishal focuses on delivering top results for our Canadian institution partners.

Tal Sethi - Client Manager

Tal has over seven years of experience in the higher education sector, serving a wide range of roles in student advising, recruitment, event coordination, and partner relations. Being a former International Recruitment Officer at York University, he has a thorough understanding of college and university needs. Additionally, he has experience advising and recruiting students in South Asia, Asia Pacific, GCC, Caribbean, USA, and Canada.

Robin Garcha - IDP Connect, Head of Client Partnerships Canada

Robin has over 12 years of experience working in the international education space in both the public and private sectors. Prior to joining IDP Connect, she spent 5 years at ICEF as Business Development Director, Canada. She joined IDP Connect in February 2021 as Client Director. In this role, Robin helps institutions develop their international recruitment strategies, expand their brand presence through digital marketing and leverage data through IDP Connect’s IQ services.

Meghan Krohn IDP Connect, Marketing Manager Canada

Meghan joined IDP Connect in January 2021 as Marketing Manager for Canada. She has several years of experience in marketing in the education industry. At IDP Connect, Meghan develops and executes the marketing strategy and thought leadership for the Canadian market, engaging with current and future clients to support their international student marketing and recruitment efforts.

IELTS Team

Ismete Kroi-Malasllani - IELTS Administrator - IDP Canada National Testing Unit

Ismete manages the overall operations of the IDP Canada National Testing Unit.

Ismete comes to IDP from Tirana, Albania, where she worked for three years in the role of Test Centre Administrator for the British Council. In this role, Ismete oversaw the administration of IELTS and UKVI testing, as well as other academic exams.

Muhammad Fahad Rafique - Deputy Administrator - IDP National Testing Unit

Muhammad Fahad is responsible for ensuring a first-class customer experience across all of IDP's National Testing Unit venues. He supports the setting up of new venues, training new and current test day staff and managing test day operations.

Born and raised in Dubai, U.A.E., Fahad has a post-graduate degree in Business with more than 10+ years of experience in Human Resource and Logistics Management. Prior to joining IDP in Canada, Fahad has also worked with both the British Council and IDP in Dubai as a Test Day Supervisor for 7+ years.

Sabrina Louie - Deputy Administrator - IDP National Testing Unit

In her role, Sabrina assists candidates throughout the IELTS process, from general inquiries to registration, using the highest standards of customer service. On the operations side, Sabrina is responsible for managing IELTS staff and venues to ensure smooth and professional test delivery.

A native Torontonian, Sabrina holds a B.F.A. in Theatre Technical Production. A keen traveller, she left home to complete an M. Ed. from Framingham State University in the United States, following which she spent a decade teaching in Asia.

Geoff Staudt - National IELTS Operations Manager, Canada

Geoff is responsible for meeting company objectives and targets in the IELTS business unit and leads IDP's existing third-party test centres in expanding operations across the country. 

Geoff comes to IDP from the retail giant Target Canada, where he worked as a Senior Business Partner. Prior to his work with Target Canada, Geoff spent five years at Loblaw Companies Limited where he worked in multiple roles, optimizing business-unit purchasing models, and conducting programs aimed at driving sales and profitability.

Alex Contreras - Manager - IELTS Operations (Latin America)

Alex provides day-to-day operational assistance to Canadian IDP Test Centres by acting as a reference for IELTS procedure and as a point of liaison between centres, Cambridge English, and IELTS Central Operations. He also supports business development activities by reporting on market data, test-taker demographics, and competitor activities.

Before joining IDP, Alex worked in the language sector for several years. He was the Academic Director at a downtown Toronto language school and has spent many years teaching English in Saudi Arabia, Germany and Japan.

Ayotunde Samuel Bolaji - IELTS Manager - Associate Centres

Ayo is responsible for managing IDP third-party (associate) network of test centres in Canada, with a primary focus on IELTS testing capacity optimization, growth initiatives, customer service excellence, and adherence to IELTS compliance measures.

Ayo joined the Canadian team after spending 4+ years based in Dubai supporting the IDP Middle East, Africa and Common Wealth of Independent States team, where he helped set up and manage IDP’s expansion into Nigeria and Uzbekistan. Ayo was also heavily involved in setting up IDP DTU’s in Pakistan.

Prior to his work with IDP MEA & CIS, Ayo spent several years in the IT industry, where he worked in multiple managerial roles, leading solutions implementation teams, designing enterprise systems/infrastructure and improving business efficiency whilst reducing overhead operational costs. Ayo holds a Masters of Information Technology and Management from the University of Wollongong.

Monica Aguirre - Stakeholder Relations & Business Development Manager

Monica Aguirre is the Stakeholder Relations Manager at IDP IELTS Canada. She is responsible for engaging with Canadian organizations within the education sector, government, and professional registration authorities interested in language proficiency and accepting IELTS at their organization.

Monica has over ten years of experience in international education and has an in-depth understanding of the Canadian market, client relationships management, and the study of new languages. Monica is fluent in Spanish, German and has a working knowledge of Portuguese.