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IDP Education in Sydney welcomed its new Manager of Student Services and IELTS NTU in NSW in mid-July. Based at the Thomas Street Student Services Office, Peggy is responsible for all aspects of business operations for our Student Services offices and IDP IELTS Test Centre in Sydney.
Peggy brings with her a wealth of management experience and industry exposure, having worked for 10 years within the international student and education sectors.
Peggy Goncalves de Medeiros
Briefly describe your role at IDP Education.
I am the Manager of Student Services and the IDP IELTS testing centre in Sydney. I help manage the teams across our two Sydney offices to achieve great results and motivate everyone to be the best they can be.
Can you tell us briefly about your work roles before you joined IDP Education?
Before coming to IDP Education, I spent 7 years in an international educational agency working with students from Latin/South America and Europe. I was responsible for two main offices in Sydney (as well as helping with our other offices around Australia) and was involved in all aspects of the operations from finance to marketing, sales and operations. I also worked closely with our network offices to help them resolve any challenges they were facing.
In the short time you have been with us so far, what would you say are the best bits about working at IDP Education?
The people are awesome! Everyone is super friendly and very helpful, with a really positive ‘can do’ attitude. My colleagues are always willing to listen and help with everything and everyone.
If you didn’t work in international education, in what field would you be working? Why?
I would be a nurse educator in intensive care. I used to work at the Royal Prince Alfred Hospital in Sydney, training to be a team leader and an educator. I loved the adrenaline and learning about how to help the patients overcome their illnesses. It was amazing to work in a team who were so focused towards the end goal.
Which famous person would you most like to have coffee with? What would you say to him/her?
It would be fascinating to meet Barack Obama. I would definitely ask him how he stays committed to his your ideas and values.
Where is your favourite place on earth – and why?
My bed! It’s the best place to relax, read, sleep and cuddle my kids.
What is your motto in life?
You get out what you put in.
What do you like to do outside of work?
Eat and eat and eat…. Oh and shopping too of course!
Describe yourself in three words.
Energetic, crazy and determined.