OSCAR Applied is IDP Education’s cloud-based, electronic student application delivery system that is designed to integrate with a university’s admissions system. It helps to reduce manual data entry, which in turn streamlines the application process for both universities and students.
The University of Melbourne recently went live with OSCAR Applied. Even though it is early days, Wayne Betts, Associate Director of Admissions at The University of Melbourne, says the system is working extremely well.
Interview with Wayne Betts, Associate Director – Admissions, The University of Melbourne
How has OSCAR Applied changed the way The University of Melbourne processes IDP Education applications?
Now, instead of dealing with huge numbers of application form scans needing individual data entry, we can easily upload many applications in the one session, with only minor follow-up processing required. Particularly at peak times, this enables us to provide acknowledgements for applications and get the assessment underway more quickly than would previously be the case.
What impact has this had on The University of Melbourne admissions?
Before the implementation of OSCAR Applied it was taking, on average, around 20 minutes for data entry staff to input each application. Now, we upload hundreds of applications at a time, so, even allowing for the transfer of electronic documents from OSCAR to our student system, it takes a maximum of five minutes to get an application and its supporting documents on to our system. While it’s still fairly early days, we are confident this will have a huge impact on the workload for our staff, enabling people previously tied up with laborious data entry to assist with other aspects of the application process.
What if any, were the main reservations you had before working with IDP Education on an application system?
Like most university areas, we do not have extra staff resources waiting around to devote to projects such as this. These kinds of things generally have to be fitted in around managing business as usual.
I think what reassured me was the commitment of IDP staff and staff from Melbourne’s Student Systems and IT areas (as well as key staff within Admissions) to make this a priority and to see it through. We all agreed early on that the potential benefits at the end of the process were quite clear and made the additional work worthwhile.
What did you find most beneficial about working with IDP Education during the OSCAR Applied on boarding process?
IDP staff were very responsive and enthusiastic throughout the project. Nothing appeared to faze them and they worked well with our IT and Student Systems staff to navigate the various technical and administrative challenges that emerge through any project of this nature.
What feature do you like most about OSCAR Applied?
The fact that the functionality translates the necessary codes for courses, offices, etc., from those used by IDP to The University of Melbourne ones is a particular benefit that we appreciate. The fact it is done at your end rather than ours has made the process much simpler than it might otherwise have been.
Would you recommend OSCAR Applied? If so, why?
Having now been using it for about a month, it certainly seems to be working extremely well. So, yes, I’d certainly recommend it. It just makes sense to me, in this day and age, that we explore ways to work smarter like this, rather than duplicate effort in a number of areas.
For more information, contact James Bennett, Key Account Manager, IDP Education, James.Bennett@idp.com