IDP 24/7 helpline (Australia)
Need help? We're always here for you.
We understand that some questions can’t wait. That’s why we created the IDP Helpline – a confidential, 24/7 service. The Helpline’s trained advisors are ready to take your call on just about anything. They’ll help you immediately or connect you with the right professionals. The IDP Helpline is here if you:
Are sick and need to speak to a medical professional
Need legal advice relating to work, housing or your education provider
Want to be connected to a professional that can help you manage stress or anxiety
Have questions about your student visa status
Want assistance with lost travel documents
Need to be connected with support to help deal with a serious trauma
Under the age of 18? No problem
If you’re under 18, the IDP Helpline team can arrange to include your parent or guardian on all calls.
For life-threatening or urgent emergencies, call Triple Zero (000) to contact the police, fire brigade or ambulance.