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Common healthcare words

Allied health professional - A health professional who is not a doctor, nurse or dentist, including physiotherapists, psychologists and dieticians.

GP - A General Practitioner, or doctor. You’ll find these at medical centres in the community.

Benefit - The amount you get back when you claim for an allowed service.

Hospital cover - Covering your costs when you’re admitted to hospital, including benefits for prosthesis and medical services provided during your hospital stay.

Rehabilitation – Treatment that is designed to help a patient recover from injury, illness or disease, for example physiotherapy or hydrotherapy.

Exclusions - Things you can’t claim for because they’re not included in your cover.

Out-of-pocket expenses - the difference you have to pay between the insurer’s benefit and what is charged by the service provider.

HICAPS (Health Industry Claims and Payments Service) - An electronic system that makes it easy for you to get money back by letting you claim benefits when you pay for your treatment.

Opthalmology - specialised care relating to the eyes.

Outpatient service - Hospital service where patients get treatment without being admitted, or without staying in hospital. 

Chiro, physio - specialists in chiropractic care and physiotherapy.

Policy - this is  your health cover agreement or contact with your OSHC provider. 

Private hospital - A non-government hospital which is privately owned and operated for patients who are treated by a doctor they choose. 

Public hospital - hospital owned and managed by government.

Natural therapies - alternative treatments like acupuncture, naturopathy and remedial massage

Compare OSHC providers

IDP can help you compare and choose the right OSHC to meet your Australian visa requirements. And when you’re ready to decide, you can apply online.

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