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Information for international students

We understand this is a challenging time, especially with so many unknowns.

Please know IDP’s global community is #InThisTogether as we navigate the restrictions and frequent changes in place due to COVID-19.

Education changes the world. Your decision to study internationally is helping make the world a better and more connected place. This is something to be proud of.

We’ve compiled key information that we hope will help you progress your study goals.

Things are changing quickly and while we do our best to keep up, each country has different advice, so please make sure you are following official government sources for the latest information on COVID-19.

IDP counsellors are here to support you

Our education counsellors have been working closely with universities and institutions in Australia, Canada, United Kingdom, United States, Ireland and New Zealand, as well as government departments.

We’re here to discuss arrangements that can be put in place to help you commence or continue your studies.

Changes to IDP events

Many of our events are now taking place online. At these events, representatives from universities connecting with future students using video conferencing.

For available online events, visit our events page.

Changes to IELTS testing

There are currently changes being made to IELTS testing. Learn more about changes to test centre procedures in your country, please visit ielts.org.

We are also providing a wide range of free online preparation workshops delivered by official IELTS experts, in addition to free practice tests and preparation materials to help you use this time to get ready for the test.

General advice about COVID-19

Find the latest information on novel coronavirus and recommendations for international travellers on the World Health Organization (WHO) website, including requirement for travellers returning from affected countries.

Government websites are your best resource for the latest information.

Australia: health.gov.au/novel-coronavirus

Canada: canada.ca/novel-coronavirus-infection

Ireland: hse.ie/coronavirus

New Zealand: covid19.govt.nz

United Kingdom: gov.uk/coronaviryus-covid-19

United States: cdc.gov/cornavirus

Common questions from international students about COVID-19

Every country will have their own border protection measures for COVID-19. It is recommended you visit the respective countries travel restrictions before you plan your travel.

This will depend on your country of study. You can visit the respective country’s visa and travel updates before you plan your travel.

For questions about your accommodation, you should talk to your accommodation provider first. You can also talk to a student service contact officer at your education provider.

If you have a part-time job that you cannot attend due to self-isolation or travel restrictions, you should contact your employer. Let them know of your circumstances and your compliance with advice from the respective country’s Department of Health.

This means you should not attend public events, work, school or visit public areas of university and higher education campuses. You should not attend class in person.

Only people you live with should be permitted to come inside. There is no need to wear masks at home. Arrange for others (such as friends or family who are not required to be isolated) to get food or other necessities for you.

If you must leave your home or residence to seek medical care for example, wear a surgical mask.

Further information on self‑isolation can be found on the respective country’s Department of Health website.

For questions about your start dates, attendance requirements, fees and any topic relating to your study, contact your university or institution. They will guide you on any changes.

If classes have commenced and you are self-isolating, you should notify your lecturer or student services contact officer of your circumstances to determine whether alternate arrangements can be made, such as remote learning opportunities.

In case, your education provider is unable to help or support, you can reach out to the ‘Student support services’ of the respective country.

I have been in an affected country in the last 14 days and am feeling unwell or have been in contact with someone who has the virus, what should I do?

Visit the World Health Organization (WHO) website for the latest advice and requirements.

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