IDP IELTS Advisory

In this trying time, IDP’s priority is the safety of you and of our staff. Together, let's take some precautionary measures to minimize the risk of being exposed to COVID-19 and comply with the restrictions of various community quarantines. Please see the following guidelines on various IELTS matters.

1. All IELTS tests outside Cebu are suspended until August 18, 2020.

Our Cebu office remains open and will administer paper-based, computer-delivered, UKVI, and Life Skills IELTS tests. If your test is affected by these cancellations, we will give you a full refund or waive the P1,000 re-scheduling fee if you wish to transfer your test date.

2. All office events / transactions in the Manila and Cebu office are suspended until further notice.

IELTS workshops / seminars in the office are cancelled as well as face-to-face transactions such as:

- Issuance of printed results (all results will be mailed to your registered address)

- Test fee payment

- Requests for Enquiry on Results

- Requests for additional or forwarding of Test Report Form (TRF)

These transactions will be accommodated online or over the phone.

How to request for re-scheduling of test

1. Download the transfer form here.

2. Send the filled-out form to the following emails depending on your test locations:

• Makati / Lipa / Tarlac / Bacolod / CDO / Dipolog (Paper-based tests) - Lorraine.bentoso@idp.com
• Pasig / Cabanatuan / Bulacan / Davao / Gensan (Paper-based tests) - Francis.intia@idp.com
• QC / Laguna / Baguio / Pampanga / Tuguegarao / Dumaguete (Paper-based tests) - Andrea.aranguren@idp.com
• Pasay / Manila UKVI & LS / Tagaytay / Legazpi / Iloilo / Leyte (Paper-based tests) - Stefanie.gorobao@idp.com
• Computer-delivered IELTS / Computer-delivered UKVI - Iric.inciong@idp.com
• Cebu City - ielts.cebu@idp.com

3. Wait for the response from the team to confirm your request.

How to request for cancellation and refund

1. Download the transfer form here.
2. Send the filled-out form to Quennie.guevarra@idp.com or jeanette.alfajardo@idp.com. For Cebu test-takers, email your form to ielts.cebu@idp.com.
3. Wait for the response from the team to confirm your request.

3. Keep your lines open and check your email inbox regularly for further announcements or additional information regarding your test.

For any further inquiries, contact IDP IELTS through:

Manila

Email: ielts.philippines@idp.com
Mobile: +63 917 816 4366

Cebu

Phone: (032) 236 2758
Email: ielts.cebu@idp.com
Mobile: +63 926 726 9302

For the official advisory about our study abroad services, click here.