IDP IELTS Advisory

In this trying time, your and our staff’s safety is IDP’s priority.

Please be advised that all IELTS tests in Luzon and Cebu City (paper-based and computer-delivered) until April 14, 2020 are cancelled.

In light of the situation, we will give full refund or waive the P1,000 transfer fee for all customers affected by these cancelations.

Please see the following guidelines on various IELTS matters:

A. Request for re-scheduling of test.

1. Download the transfer form here.

2. Send the filled-out form to the following emails depending on your test locations:

• Makati / Lipa / Tarlac / Bacolod / CDO / Dipolog (Paper-based tests) - Lorraine.bentoso@idp.com
• Pasig / Cabanatuan / Bulacan / Davao / Gensan (Paper-based tests) - Francis.intia@idp.com
• QC / Laguna / Baguio / Pampanga / Tuguegarao / Dumaguete (Paper-based tests) - Andrea.aranguren@idp.com
• Pasay / Manila UKVI & LS / Tagaytay / Legazpi / Iloilo / Leyte (Paper-based tests) - Stefanie.gorobao@idp.com
• Computer-delivered IELTS / Computer-delivered UKVI - Iric.inciong@idp.com
• Cebu City - ielts.cebu@idp.com

3. Wait for the response from the team to confirm your request.

B. Request for cancellation and refund.

1. Download the transfer form here.
2. Send the filled-out form to Quennie.guevarra@idp.com or jeanette.alfajardo@idp.com. For Cebu test-takers, email your form to ielts.cebu@idp.com.
3. Wait for the response from the team to confirm your request.

Notes:

1. Due to the office shutdown, requests for re-scheduling and refund may only be processed upon resume of normal office operations by 14 April or when lockdown is lifted.
2. All IELTS tests in Cebu will push through.
3. Keep your lines open and check your e-mail inbox regularly for further announcements or additional information regarding your test.

C. Other Services

All IELTS workshops, seminars, and webinars are temporarily suspended until further notice as well as all office transactions in the Manila office. Office transactions include:

- Issuance of printed results (all results will be mailed to your registered address)
- Test fee payment
- Requests for Enquiry on Results
- Requests for additional or forwarding of Test Report Form (TRF)
All of these transactions will be accommodated online or over the phone.

For any further inquiries, contact IDP IELTS through:

Manila
Email: ielts.philippines@idp.com
Mobile: +63 917 816 4366

Cebu
Email: ielts.cebu@idp.com
Mobile: +63 926 726 9302

For the official advisory about our study abroad services, click here.