Welcome to the Spring Edition of the Client Update
The annual Client Satisfaction Survey was launched on 4th April. This year we have asked an external specialist in client service, Accelerator Solutions Limited, to conduct the survey. Accelerator is an independent research partner. All surveys undertaken by Accelerator Solutions Limited comply with the Market Research Society Code of Conduct, and also with the Data Protection Act 1998
For further information about the Client Satisfaction Survey, including the results from last year and more details about why we do the survey please see our Client Satisfaction Survey webpages
We will be at the Going Global Conference and the NAFSA Conference in May and looking forward to seeing a lot of clients at both events.
Both conferences are very busy conferences but they are great opportunities to meet with clients and talk face to face. Arlene Griffiths, Director of Client Relations and Business Development UK & US and Bryony Blinman, Head of Client Relations will be at NAFSA and several of the UK team will be attending Going Global. If you would like to express and interest in meeting with anyone from IDP at these conferences, please fill in this online form here.
IDP Education has expanded its presence for UK in Sri Lanka. The office officially launched on 4th April with an in-house admissions day attended by 3 client universities including. University of Middlesex University London, University of Central Lancashire and the University of Surrey. Afterwards there was a mini fair attended by prospective students and interactive sessions with the representative universities. The successful launch ended with a number of applications from students.
Several members of the team took part in the Cardiff Bay 10K run in aid of the Welsh Refugee Council. This was done as part of the World Challenge where we are aiming to "walk" around the world, stopping bay all our IDP Counselling countries. Read more about our challenge on our blog.