text.skipToContent text.skipToNavigation
Liên hệ: 19006955

Career Opportunities at IDP Education (Ho Chi Minh Office) - Call Center Agent

IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New Zealand.

IDP has a demand to recruit the following position: Call Center Agent (Full time) 

Job Description:

• Reporting to the Contact Centre Team Leader:

- Counsel prospective students and their families regarding study opportunities in Australia, US, UK, New Zealand, and Canada via phone.

- Provide information to students on our institutions / visa / accommodation, etc.

- Follow up leads from events / seminars / web and convert to walk-ins.

- Maintain good rapport with students, their families to gain referrals for IDP

- Follow up and update lead status in C4C (Student Data Management System)

- Provide required daily / weekly /monthly sales and operation reports

JOB REQUIREMENTS

• Have knowledge about studying overseas, student placement, especially in Australia, UK, US, New Zealand, and Canada is an advantage.

• Excellent communication, explanation and customer orientation.

• Demonstrate strong sales, have ability to maintain and widen customers’ relationship.

• Ability to work under high pressure and target.

• Candidate must possess at least a Diploma's Degree.

• At least 01 year of working experience in telesales is required for this position.

• Freferably experience Staffs specializing in Sales, Education counselling or equivalent.

• IELTS 5.0 or equivalent. 

 

BENEFITS:

• 13th month salary.

• Bonus in the end of year.

• High incentive.

• English Training scholarship for staff and family in ACET – one of the best English Center in Vietnam.

• 15 working-days recreation leave, 10 day sick leaves.

• Annual medical examination.

• Staff development & training.

• Outing Trip.

• Other benefits according to IDP’s policy. 

For more information , please contact Ms Loan Dang at thao.nguyen@idp.com

Centre contact details: 

IDP Education (Vietnam)

GIC Building  

36 Mac Dinh Chi st, Dist 1

Hochiminh city – Vietnam

Vui lòng chọn các trình độ phù hợp

Nhập ngành học và chọn từ danh sách bên dưới

  • Đánh vào 3 ký tự tên của ngành học hoặc trường và chọn từ danh sách bên dưới

  • Nhập khóa học và chọn từ danh sách bên dưới

Vui lòng đánh vào và chọn trường

  • Đánh vào 3 ký tự tên của một tên trường và chọn từ danh sách bên dưới

  • Nhập một tên trường và chọn từ danh sách bên dưới