Diploma of Hospitality Management

Open up a world of managerial opportunities in any functional area of hospitality and kick-start a rewarding career.
The Diploma of Hospitality Management qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area.
This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work andor the work of their team.
Course Structure
Hospitality Industry InformationHospitality ProductsSocial and Cultural SensitivityReception ServicesPorter ServicesVisitor InformationWHS 1Hotel Booking SystemsCustomer Service & Sales TechniquesWorkplace CoachingHygiene Practices for Hospitality ServicesHospitality Work PlacementManage BudgetsHuman Resource ManagementWHS 2Staff ManagementBusiness RelationshipsCustomer Service ManagementEvent ManagementWork OperationsManaging RiskThis course includes mandatory (unpaid) work placement of 36 service periods (144 hours in total) in addition to timetabled classes.