Diploma in Customer Service

Learn how to deliver excellent customer service. Learn the fundamentals of providing excellent customer experiences across a range of industries. Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, retail stores, and more. The relationship and teamwork skills you’ll develop will provide a foundation for customer service success across a wide variety of industries and roles.Take the co-op program to get hands-on customer service experience in a client-facing role related to your studies.A Diploma in Customer Service can open careers in fields such as Retail Sales, Restaurant Service, Client Coordination, and Reservations Desks. Develop a solid foundation in customer service skills and prepare for entry into the hospitality, tourism, and travel industries. Develop teamwork, communication, and collaboration skills to ensure collective success in delivering excellent customer experiences. Learn about food safety and safe service of alcohol and get prepared to take exams to earn recognized certifications in these areas, often required in food and beverage service roles in Toronto and Vancouver. Take the co-op program to put your skills into practice and get Canadian references in a work placement in customer service.

To be admitted to Greystone College Vancouver, an applicant must: Have a secondary school diploma or equivalent. If the applicant has not completed secondary school and is at least 19 years of age, they may apply as a mature student. To be admitted to Greystone College Toronto, an applicant must: Have an Ontario Secondary School Diploma (OSSD) or equivalent. Accepted equivalents include: Secondary school diploma from a Canadian or United States jurisdiction. General Education Development (GED) certificate issued by a Canadian province or territory and earned before the program was discontinued in Canada on May 3, 2024. General Education Development (GED) certificate issued in the United States. Canadian Adult Education Credential (CAEC) issued by a Canadian province or territory. Transcript, diploma or certificate from another country, assessed at an Ontario OSSD level by a recognized assessment service. Canadian or U.S. postsecondary diploma or degree. Non-Canadian postsecondary diploma or degree that has been assessed as equivalent to a Canadian postsecondary diploma or degree by a recognized assessment service. Certificate of completion for an academic upgrading program from any Canadian jurisdiction, for example, the Academic Career Entrance (ACE) Certificate. Certificate of Apprenticeship or Certificate of Qualification in any trade from any Canadian jurisdiction