Certificate IV in Hospitality

Step up your hospitality career with this comprehensive qualification. Gain the skills and knowledge you need to take on a leading role in a restaurant, hotel, club, or cocktail lounge. This course covers a wide range of essential hospitality topics such as strategies to enhance the customer service experience, how to lead a team and manage conflict in the workplace, preparing budgets and finances, and how to offer on-the-job coaching to other employees. You’ll also learn about bar operations, serving wines and cocktails, the art of making great coffee, and providing table service of food and beverages. It’s your career, you decide where it will take you with a Certificate IV in Hospitality. Students under the age of 18 are not permitted to participate in any alcoholic beverage tastings during the course. Participation will only be allowed once you have reached 18 years of age.